Permanent
Full-time
£26,437 PA
Mobile with regular attendance at HQ

The purpose of the role is to provide void property clearance service, contributing to the overall voids and lettings process. The role delivers the initial part of the voids and lettings process, which aims to minimise the time properties are empty. This role also contributes to the waste removal process on high-rise blocks by removing bulky waste on a weekly basis.

Main Duties:

• Ensure the delivery a high quality and efficient void clearance service by removing all goods, items of furniture and floor coverings as directed, leaving the property in a tidy manner and ready for the next phase of the voids and lettings process.

• Ensure duties are undertaken in line with daily task schedules provided.

• Ensure that standards of work are delivered to a high standard to maximise efficiency of the clearance process.

• Report repairs and identified hazards as necessary, adopting an ‘eyes wide open approach and being mindful of safeguarding and associated policy and procedure.

• Assist customers with any queries about the service and signpost them to other services as required.

• Ensure all customers and members of the public are dealt with in a polite and courteous way.

• Participate in community events and clean up days as and when required.

• Work in close collaboration with Prima Group colleagues to react to priorities and emerging issues as they arise within neighbourhoods.

• Ensure that all duties are undertaken in compliance with health and safety at work act 1974.

• Ensure that all training is attended and relevant PPE is worn at all times.

• Ensure that all risk assessments are complied with and that any risk mitigation measures are effected including postponing or adjusting work processes.

• Ensure that the work activity being undertaken is done so with due regard to the potential impact on members of the public and others who may be within the vicinity.

• Ensure that wherever practicable, work areas are cordoned off and/or appropriate warning signage is displayed in the locality at the outset of all work activity.

• Ensure that any dangerous occurrences or incidents are reported immediately to your line manager.

• Attend ad hoc training sessions as and when required to maintain service standards and support learning and good practice in the team.

Person Requirements:

Strong commitment to customer service excellence
Self-starting
Self-motivated
Performance focussed

Skills & Competencies:

Strong awareness of organisational priorities
Full driving licence
Experience of working with people in a polite and professional manner
Experience of working in a similar role

Why Work For Us?

Healthcare scheme
Pension scheme for qualifying staff
25 days annual leave plus bank holidays
40-hour week Monday-Friday
Flexible working arrangements – hybrid working from the office and home
Free parking on-site at Prima Group’s two offices

We strive to be an equal opportunities employer that values diversity and seeks to achieve dignity at work. Whoever you are, you will be valued and respected.

Prima Group is signed up to the Disability Confident Scheme and the Caring Business Charter. As such, we guarantee to interview all disabled applicants and those care-experienced young people, who meet the minimum criteria for the vacancy. Please specify if you wish to be considered under this scheme.

If you wish to apply in a different format, i.e. a video, please let us know by emailing careers@primagroup.org.

We would love to hear from you if you want to be at the forefront of shaping Prima Group’s ambitions.