Property Condition Survey

At Prima Group, we’re committed to maintaining high standards across all of our homes. To do this, we need accurate and current information about the condition of our properties, which is why our stock condition surveys are so important.

You may have received a Calling Card from us asking you to book in your survey. Please see below answers to any questions you might have.

To book your survey please call us 0333 335 9000.

Frequently Asked Questions

The survey helps us assess the condition of your home, including vital components like kitchens, bathrooms, windows, and roofs. This allows us to plan future maintenance and improvements to keep your home safe and in good condition.
Surveys are carried out by Prima's in-house Stock Condition Surveyor and involves an inspection of the property and its main building components, both internally and externally.
This includes components such as the roof, windows, doors, kitchen, bathroom, heating system, and other elements of the property.
The condition and the estimated remaining life cycle of the components are recorded.
Photographs of the components assessed are taken, however no photos of your personal belongings will be taken.
The survey will take around 30 minutes to complete.
The purpose of the survey is solely to assess the condition of your home and vital components. It is not an inspection or judgement of your home or lifestyle.

Surveys will involve minimal disruption and there will be no moving of furniture or lifting of carpets.
We carry out surveys on a year round basis and each property is surveyed once every 5 years. We will contact you when your property is due a survey.
Any defect or hazards identified during the inspection are recorded and assessed. Where an issue requires action, a relevant job will be raised.
Alternatively, the issue will be referred to the appropriate team within Prima for further review to take place before an outcome and action is decided.
Please book your survey by calling us 0333 335 9000.