Customer Enquiries

Please note: that due to essential staff training, our customer experience phone lines will be redirected to our out-of-hours service on Wednesday 4th March for emergency repairs only. The line will re-open as normal at 9:00am on Thursday 5th March. Thank you for your understanding.

You can reach us using the form provided below or over the phone.

Our offices are open by appointment. Please get in contact and we can arrange a convenient time for you to call in.

If your contact relates to an emergency repair or incident, please call us on 0333 355 9000, and a member of our Customer Experience Team will be able to help you.

While we aim to respond to all methods of communication promptly, in an emergency, a call remains the best way to ensure your issue is picked up immediately.