Permanent
Full-Time
£31,750 per annum plus £1,460 Essential Car User Allowance
Liverpool, Sefton & Wirral

We are Prima Group, an innovative not-for-profit housing organisation, based in Liverpool.

We own and manage 2800 homes across Merseyside and are keen to grow by providing more new homes over the coming years. Our team of over 90 employees, working alongside our partners, provides excellent services to our customers delivering on our key aim of ‘putting customers and communities first.’

We demonstrate agility and innovation in all business areas, which earned us our place in the top 10 of Housing Digital’s Top 30 Digital Housing Providers.

We see our people as our key asset. Driven by our values, we aim to be an employer of choice, offering a modern workplace, free parking, and a range of employee benefits.

Taking pride in our people, we want to attract the very best. Our employees rate us highly, and we get great feedback on what it’s like to work here.

Main Duties

As a Communication & Marketing Advisor you will be telling the story of Prima, by delivering a comprehensive communication and marketing service for the Group focusing on best practice, improving quality, consistency and impact of our communications and output.

Communications

Supporting Prima’s aims by planning in communication and campaigns, managing the consistent distribution of information to all stakeholders.
To identify, research and develop opportunities and content that will present a positive image of the organisation and to raise its profile, develop its reputation and maximise reach.
To co-ordinate the preparation of press releases including content and responses to media enquiries and developing good working relationships with media outlets.
To promote activities Prima are involved into relevant stakeholders.
To create content and regularly update and prepare relevant material for all channels, print and digital. This includes social media and digital platforms and emerging channels.
Monitor the effectiveness and impact of marketing and communications campaigns and use this to inform decision making.
Support with the planning and managing of events where promotion of Prima and our activities is required.
Liaise with a range of external suppliers, including print, mailing houses, web hosts and merchandise companies to ensure value for money.
Liaise with press as and when media enquires come in.

Design

To act as brand ambassador controlling the creative design and publications of communication, marketing and promotional materials.
To design and manage the website, responsible for collating the content and format of our website and the functionality for users, including accessibility requirements.
To produce corporate documents, including the Annual Report, customer newsletters and other regular publications, collating data and content, using design software.
Shooting and editing visual content, creating videos, images and graphics that are engaging and informative using cameras, video recording equipment and drones.

Collaboration

Support Prima in identifying and submitting award nominations and applications where relevant to our objectives.
Manage the communication aspect of the intranet, ensuring content is engaging.
Support other teams with drone usage for surveys and other uses.
Work with partners to develop content, communications and marketing materials for example LCR and CHP, managing their social media accounts and websites as required.

Communication & Marketing Person Requirements:

Proactive, self-starting and self-motivated.
Creative approach to communications
Relationship Management
Organised
Project management
Adaptable
Customer focus
Eye for detail
Influencing skills, able to communicate at all levels
Demonstrates drive and resilience
Full driving licence and use of a car for work

Skills & Competencies for the role:

Educated to A Level standard or equivalent
Marketing/communications/PR qualification, degree or equivalent, CIM accreditation would be desired
Experience of working within a communication and/or marketing role where focus has been on producing high quality content and campaign management
Having experience across a broad range of media including digital, social and print to produce engaging content and campaigns
Experience of delivering high quality information within required timescales
Digital marketing experience (including website, CMS and social media)
Strong IT skills in packages relevant to role (InDesign, Adobe, Canva, Illustrator, Squarespace)
Experience of video creation – shooting and editing
Experience of working with design agencies and external suppliers, including briefing and project managing their activities.
Contributing to and fulfilling design, photography and film briefs
Knowledge of customer segmentation methods for targeted communications

Benefits

Healthcare Cash Plan scheme – offering contribution to dental and optician costs, mental health support sessions and virtual GP appointments
Salary sacrifice scheme for qualifying staff
Pension scheme
24 days annual leave plus bank holidays plus 4 additional Concessionary Days over the Christmas period
Day off on your birthday (additional day)
Volunteering Scheme
Long Service Awards
35-hour week Monday-Friday
Fully flexible working arrangements – hybrid working from the office and from home.
Free parking on site at Prima’s two offices
Enjoy Benefits Membership – offering great perks such as reduced gym membership and technology loans.
We see our people as the key to our success and are members of Investors in People (Gold Award).

So, if you share our vision and values, possess a can-do attitude, and want to be at the forefront of shaping Prima Group’s ambitions, then we would love to hear from you.

Prima Group is signed up to the Disability Confident Scheme and as such, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please specify if you wish to be considered under this scheme.

Please click Apply Now if you want to apply.

Closing date for applications - 13th July 2026

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