We have asked TLF Research to conduct a satisfaction survey on our behalf. They will be calling customers during February and March, and we thought you might like to know a little more about TLF just in case they give you a call.

This week is Big Energy Saving Week (17th - 23rd January). Citizens Advice and Energy Saving Trust have worked together to answer some questions you might have about your energy bills this winter.

The latest edition of Prima News is available to view now. Here you can find out about our continued work throughout the pandemic, our series of clean-up days and more news on the possible merging of PHA and LCH.

We will be closed for Christmas and the New Year from 4 pm on Thursday 23rd December to 8 am on Tuesday 4th January 2022. During this time, we will only be taking emergency calls.