Putting Customers & Communities First

Prima Group currently own and manage over 2700 properties in the Liverpool, Sefton and Wirral areas, plus a small number in Llandudno.

Ensuring our customers have a good place to live that is safe, warm and secure is important to us, but we aim to do more than that.

We care about our customers, working to create vibrant neighbourhoods, guided by our simple mission to put our customers and communities first.

Our vision is to create good quality, safe and affordable homes, helping to build strong communities.

Contact Us

We have recently made some changes to our out-of-hours emergency service.

You can continue to reach us 24/7 on our current number of 0333 355 9000 (with calls outside of normal office hours being diverted automatically to our emergencies-only line).

Condensation on a window

Damp & Condensation

How do you prevent condensation from becoming a problem? Usually by a balance of heating and ventilation.

Our New In-House Repairs Service

We are excited to introduce you to our skilled team of trade operatives. We have 13 multi-skilled trade technicians joining us, experienced in joinery, plastering, plumbing, and roofing. The team brings a wealth of experience to ensure your repair needs are handled with quality and care.

The Big Door Knock

The Big Door Knock

Prima Group staff are visiting all our customers over the coming months.

The Big Door Knock not only gives you a chance to hear from us about what support is on offer, but more importantly, it gives us a chance to hear how you are getting on in your home and the area where you live.

We're hiring 📢 As a Multi-Trade Operative (Component), you will complete all repair and improvement work safely, efficiently, and to the satisfaction of clients. You will also play an active role in identifying and reporting any safeguarding or rep
This afternoon, we joined @thehive_yz, @merseysidepolice, and local councillors in #Leasowe for a pop-up session aimed at building ongoing connections with young people and tenants in the community. With The Hive’s gazebo set up and hot dogs a
Yesterday, we invited some of our board members and staff to join us on a stock tour. 🏘️ We visited a variety of our properties across Liverpool, Sefton and Wirral to help those who might not get to see our properties too often understand the neigh
We've joined forces with @thehive_yz to create a programme of activities and new opportunities for young people in #Leasowe. The programme will include local family and community events, street-based sports, food and wellbeing activities. People wil
We had a great time at the Leasowe Family Fun Day yesterday. 🎉 We spoke with plenty of tenants about any issues they had in their homes or in their area. Thanks to all who organised the event.
Pupils from all three primary schools in Leasowe have taken part in a poster competition as part of our Pride in Our Communities campaign. 🧑‍🎨 Pride in Our Communities aims to educate children on the environmental impact of fly-tipping, litter
The latest edition of Prima News is available to view now. In this newsletter, we’re excited to share updates on our new Prima Home Repairs service, support available during the cost of living crisis, and the results of our Tenant Satisfaction
Here’s the latest view from our St William’s site in Wigan. 🏘️ We’re working with Housing People, Building Communities (HPBC) to offer a reduction on the purchase price by using the home buyers’ sweat equity to save money on