As a tenant you have rights and responsibilities, the Tenancy Agreement you signed when you moved into your home details what these are.
A summary of the key tenancy conditions are shown below. We have a number of different types of tenancy agreement in place, depending on how long you have been a tenant, where you live and the type of home you live in, please get in touch if you want more detailed information about your own tenancy and any specific conditions that may be in place.
What are your rights?
We cannot evict you or move you from your home without a good reason
We will provide a maintenance and repairs service
We will ask you about decisions which will affect your home
We will consult you about housing management decisions which will affect you or change your tenancy agreement
You can take in lodgers if you have our written permission
If you want to exchange your home with another tenant, you can do so, but there are certain conditions that you must meet
You can see information about you which we hold
In some cases, a partner or relative who is living with you can take over your tenancy if you die
In some cases, you are able to buy your home
What are your responsibilities?
Pay your rent and other charges when due
Make sure you, as well as your family and any visitors, do not harass or cause concern to neighbours or others in the local community – we want tenants to be good neighbours
Use the property as your main home
Look after your home, keep your home and garden clean and tidy
Ask permission before altering or improving your home
Have consent before sub-letting part of your home
Not use your home for illegal purposes
Allow our team access to your home to carry out repairs and any checks, such as the annual gas service
Your tenancy agreement will explain your responsibilities in more detail.
If you are struggling to manage your home, or meet your tenancy conditions, please get in touch and we will try our best to help.