0151 227 1001 info@primagroup.org

Facilities at our Sheltered Schemes

Staff at Sheltered housing

Our schemes benefit from:

  • 24 hour monitoring service
  • Full central heating
  • Lifts to all floors
  • Laundry facilities
  • Guest rooms (there is a small charge for this)
  • Communal lounge for social events

All of our sheltered schemes are provided with facilities which all of our can tenants share.

Communal Lounge

The communal lounge is available for all tenants to use for social and recreational events. It is mainly up to tenants to decide which kind of events and activities they wish to arrange, but the scheme supervisor is available to help and advise.

The day to day management of the lounge is the responsibility of the Scheme Supervisor, and tenants can reserve the lounge for specific events with the scheme supervisor, provided that this does not inconvenience others.

Guest Room

A room is provided in all sheltered schemes for relatives or friends to stay in for a short period. Relatives visiting a tenant who is ill have priority over the room. A small charge will be made. The room can be booked via the Scheme Supervisor, and bookings should be made as far in advance as possible. Tenants should ensure that the room is left in a clean condition when their guests leave.


A free laundry service is provided in all of our sheltered schemes. It may be necessary for a rota to operate due to the number of tenants using the facility. The laundry room is only for the use of the tenants.


Our sheltered schemes are pre-wired with telephone cables to each flat to ensure that the connection of a telephone causes the smallest amount of disturbance possible. The standard charge will still be payable by the telephone company. Friends and relatives should only attempt to contact tenants through the Scheme Supervisor’s phone in a real emergency.

Prima Group will ensure that the common areas are decorated regularly, but tenants are responsible for the decoration in their own home.