If you are in immediate danger always call 999 and ask for the police

You can also speak to your Housing Officer/Income Officer in confidence and we will assist you to get the help and support you need

If you are worried about someone discovering you have been visiting sites regarding Domestic Abuse, please take a few minutes to read the warning below and to take steps to increase your safety when visiting this web page.

If you do not use a password to log on to your computer, someone else will be able to access your email and track your Internet usage. All of the above information may not completely hide your tracks, so the safest way to find information on the internet would be at a local library, a friend’s house, or at work.

Private browsing

All leading web browsers have a “private browsing” mode that, once enabled, stores nothing about your activity on your computer in that browsing window. This won’t stop online services from seeing what you get up to, but it won’t leave any traces of your activity on your computer (no history, web cache or anything else) and so it’s always a useful first step to take.

Internet Explorer: Go to Safety – Tools – “InPrivate Browsing”.

Firefox: Click the Menu button with three horizontal lines – “New Private Window”.

Chrome: Click the Menu button with three horizontal lines and select “New Incognito Window”.

Similar options can be found in Opera and Safari.

It is also best to double check that nothing has been stored by following the steps below.

Deleting your browsing history

Internet browsers also keep a record of all the web pages you visit. This is known as a ‘history’. To delete history for Internet Explorer and Firefox hold down the Ctrl key on the keyboard, then press the H key (Ctrl, Alt and H for Opera).

Internet Explorer

Click on the Tools menu and select Internet Options. On the General page, under Temporary Internet Files, click on Delete Cookies and then OK. Click on Delete Files, put a tick in the box labelled Delete all offline content and click OK. Under History, click on Clear History and then OK. Now look at the top of the window and click on the Content tab, select AutoComplete and finally, Clear Forms.


Click on Tools and then Options, and then click on Privacy. Click on the Clear button next to Cache and Saved Form Information.


Toolbars such as Google, AOL and Yahoo keep a record of the search words you have typed into the toolbar search box. In order to erase all the search words you have typed in, you will need to check the individual instructions for each type of toolbar. For example, for the Google toolbar, all you need to do is click on the Google icon, and choose “Clear Search History”.

What is Domestic Abuse?

Domestic abuse can include, but is not limited to, the following:

Below is a list of local and national helplines and support services available to you or anyone you know.

+ National Helplines

Helplines for Men

Helpline For Perpetrators

+ Liverpool Helplines

+ Sefton Helplines

+ Wirral Helplines

+ Llandudno Helplines