0151 227 1001 info@primagroup.org

Complaints, Compliments & Comments

We promise to listen to the views of our customers and we openly welcome your comments and suggestions about our services. Whether you’d like to compliment us or you have a suggestion into ways you think we could improve, we’d like you to have you say.

We promise to respond to all complaints, comments and compliments that we receive. We strongly believe we can only improve our service to you if we know what we are doing well and what we need to improve.  You can download a copy of our Customer Complaints Policy below.

If you’d like to contact us in relation to a comment, compliment or complaint you can do so by using the online form found below.

Complaints, Compliments & Comments online form


Get in touch

Alternatively, you can get in touch via any of the methods found on our Contact Us page.