0151 227 1001 info@primagroup.org

FAQ's

Q. I am going to be made Homeless. Who do I contact?

A. If you are in the Liverpool borough contact Liverpool City Council Homeless Team who can help.
You can contact them on 0151 233 3027.

If you are in Sefton, contact the Homelessness and Housing Advice Team on 0151 934 3541.

If you are in Wirral, contact the Homeless Persons Officer on 0151 666 5511.

Q. Once I am accepted on to Prima Group’s housing register, how long will I have to wait for a property?
A. This depends upon the property type and area, but we hope to rehouse people within 12 months.
Q. What should I do if my circumstances change after I have completed an application form?

A. Contact Us to advise us of the change. Your application will then be re-assessed and you will be informed of how the change affects your position or priority.

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